At Myprus, we are committed to safeguarding the privacy and personal information of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from myprus.com.
1. Information We Collect
We may collect the following types of personal information:
- Name, email address, phone number, and shipping/billing address
- Payment information (processed securely through third-party gateways — we never store card details)
- Files and designs you upload for a quote or custom order, including text you enter into our product configurators
- Order details and customer-support interactions
- Device and browser information, IP address, and site-usage data via cookies
2. How We Use Your Information
We use the collected information to:
- Process and fulfil your orders and custom requests
- Communicate with you about your purchases and inquiries
- Provide customer support
- Improve our products, services, and website experience
- Send updates, promotions, or newsletters (you can opt out anytime)
3. Sharing Your Information
We do not sell or rent your personal information. We may share your data with:
- Trusted third-party service providers (e.g. payment gateways such as Razorpay, and courier/logistics partners) solely to fulfil your order
- Law enforcement or regulatory authorities where required by law
4. Payments
Online payments are processed by our payment gateway partner. Your full card or banking details are entered on their secure systems and are never stored on our servers.
5. Data Protection & Security
We implement reasonable, industry-standard security measures to protect your information, including encryption in transit, secure servers, and restricted access. However, no digital platform can guarantee absolute security.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. These help us:
- Remember your preferences
- Understand how visitors interact with our website
- Provide relevant promotions
7. Your Rights
You have the right to access the personal data we hold about you, request correction or deletion, and withdraw consent to marketing communications. To exercise these rights, contact us at contact@myprus.com.
8. Data Retention
We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Design files for completed custom orders are retained for 90 days in case you need a reprint, then deleted on request.
9. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our website constitutes acceptance of those changes.